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O. R. Zhan and I. Zakaria, “Strategic HRM: A comparison between selected manufacturing and service firms,” Re-search and Practice in Human Resource Management, 4(1), pp. 43-65, 1996.

has been cited by the following article:

• TITLE: Examining Human Resource Competencies and Their Relationship to the Success Factors of HR Profession

  AUTHORS: Choi-Sang Long

  KEYWORDS: human resource, competencies, manufacturing, success factors, performance

  JOURNAL NAME: Journal of Service Science and Management, Vol.1 No.3, December 30, 2008

  ABSTRACT: This study examines competencies of Human Resource (HR) professionals in the manufacturing companies of Malaysia. The Human Resource Competency Survey (HRCS) model is used in this study. The competencies that are examined in this study are business knowledge, strategic contribution, HR delivery, personal credibility and HR technology. All these competencies will be tested whether or not they are significantly related to a firm’s performance. Furthermore, researcher wanted to study the relationship of these competencies with variables such as experience, education level, firm’s size and salary of the sample. The sample employed here consists of HR professionals from Malaysian manufac-turing companies in Johor, the southernmost state of Malaysia.