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Rayner, C. and Keashley, L. (2005) Bullying at Work: A Perspective from Britain and North America. In: Fox, S. and Spector, P.E., Eds., Counterproductive Work Behavior: Investigations of Actors and Targets, American Psychological Association, Washington DC, 271-296.
https://doi.org/10.1037/10893-011

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