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FitzPatrick, M., Varey, R.J., GrÖnroos, C., et al. (2015) Relationality in the Service Logic of Value Creation. Journal of Services Marketing, 29, 463-471.
https://doi.org/10.1108/JSM-01-2015-0038

has been cited by the following article:

• TITLE: Collaborative Logistics Information Service Framework and Reference Model: Based on the Perspective of Service Ecosystem

  AUTHORS: Yingliang Wu, Jie Chen

  KEYWORDS: Services Ecosystem, Logistics Information Services, Collaborative, System Structure, Business Model

  JOURNAL NAME: Journal of Service Science and Management, Vol.11 No.1, January 10, 2018

  ABSTRACT: This paper analyzed the system features and model constructs of collaborative logistics information services from the perspective of service ecosystem. With the example of public logistics services platform, this paper discussed the contents of its features, classified its technology realization and business model and put forward the corresponding system structure and key realization technologies, which provide reference model for collaborative logistics information development.