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• TITLE: Views and Experience on Patient Engagement in Healthcare Professionals and Patients—How Are They Different?

  AUTHORS: Eliza L. Y. Wong, Siufai Lui, Annie W. L. Cheung, Carrie H. K. Yam, Nicole F. Huang, Wilson W. S. Tam, Engkiong Yeoh

  KEYWORDS: Patient Engagement, Patient Satisfaction, Patient Experience, Patient Centered Care

  JOURNAL NAME: Open Journal of Nursing, Vol.7 No.6, June 2, 2017

  ABSTRACT: A patient-centered approach is used to build a therapeutic alliance between patients and the healthcare professionals in care process which should be supported by a good engagement of both parties. The study aimed to explore the gap between healthcare professionals and patients on patient engagement in hospital. It was a cross-sectional survey. 2774 doctors and nurses from Department of Medicine of public hospitals completed the self-administered questionnaire and 1042 patients discharged from corresponding wards completed the telephone interviews. Participants were interviewed using structural questionnaires. The Mann-Whitney test or Pearson’s chi-square test was used to analyze the agreement between health-care professionals and patients on the views and experiences of patient engagement. A difference was considered to be statistically significant when the p-value was