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Kennerley, M. and Neely, A. (2002) A Framework of the Factors Affecting the Evolution of Performance Measurement Systems. International Journal of Operations & Production Management, 22, 1222-1245.
https://doi.org/10.1108/01443570210450293

has been cited by the following article:

• TITLE: The Success of Cisco Systems, Inc.’s Human Resource Management Strategy

  AUTHORS: Han Chen

  KEYWORDS: Cisco Systems, HR Model, Recruitment and Selection Process, Performance Management, Employment Philosophy

  JOURNAL NAME: Journal of Service Science and Management, Vol.10 No.3, May 23, 2017

  ABSTRACT: This study investigates the human resource management strategy in a successful Internet company, Cisco Systems, Inc. Through the analysis of the company’s human resource management system, the study has found that Cisco has chosen soft HR model, built seven-step recruitment process, raised 11 performance factors and formed special employment philosophy. Based on the findings, the study has summarized some suggestions of human resource management for Internet companies.