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M. D. Hartline, J. G. Maxham and D. O. McKee, “Corridors of Influence in the Dissemination of Customer-Ori- ented Strategy to Customer Contact Service Employees,” Journal of Marketing, Vol. 64, No. 2, 2000, pp. 35-50. doi:10.1509/jmkg.64.2.35.18001

has been cited by the following article:

• TITLE: Strategy Orientation Analysis in the Mobile Phone Case Business

  AUTHORS: Ville Isoherranen, Pekka Kess

  KEYWORDS: Strategy, Strategy Analysis Framework, Technology Orientation, Market-Orientation, Customer Focus, Product Focus, Technology Push, Market Pull

  JOURNAL NAME: Modern Economy, Vol.2 No.3, July 26, 2011

  ABSTRACT: The focus on this research is to evaluate the characteristics of technology orientation (technology push), market orientation (market pull), customer focus and product focus in the case business strategy. In addition to plotting the dynamics of these four strategy dimensions over time, the four-way analysis framework is developed. This development is based on Nokia’s mobile phone business. Its past successful business and product transformations contribute to the selection. The findings show strong product focus in case business strategy with developments towards market-orientation.