Article citationsMore>>
Stelzer, A., Englert, F., Hörold, S. and Mayas, C. (2016) Improving Service Quality in Public Transportation Systems Using Automated Customer Feedback. Transportation Research Part E: Logistics and Transportation Review, 89, 259-271.
http://dx.doi.org/10.1016/j.tre.2015.05.010
has been cited by the following article: