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O’Hagan, S., Manias, E., Elder, C., Pill, J., Woodward-Kron, R. and McNamara, T. (2014) What Counts as Effective Communication in Nursing? Evidence from Nurse Educators’ and Clinicians’ Feedback on Nurse Interactions with Simulated Patients. Journal of Advanced Nursing, 70, 1344-1355.
http://dx.doi.org/10.1111/jan.12296

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