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Kim, K. and Frazier, G.L. (1997) On Distributor Commitment in Industrial Channels of Distribution: A Multicomponent Approach. Psychology and Marketing, 14, 847-877.
http://dx.doi.org/10.1002/(SICI)1520-6793(199712)14:8<847::AID-MAR6>3.0.CO;2-E

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