TITLE:
Dissemination of Information Communication Technologies: Mobile Government Practices in Developing States
AUTHORS:
Mustafa Bal, Cem Gonenc Biricik, Arif Sari
KEYWORDS:
M-Government, Developing States, Virtualization, ICT, Policy, Malta, Singapore
JOURNAL NAME:
International Journal of Communications, Network and System Sciences,
Vol.8 No.13,
December
30,
2015
ABSTRACT: Information Communication Technologies
(ICT) has offered m-government applications as an intermediate technology to
provide effective and efficient government services to the public. Due to high
rate of corruptions in developing states, government policies diversified
governmental services from offline to virtualized perspective to expose
accessibility, transparency, accountability and accessibility through mobile
government. Deployment of such ICT tool also exposed a unique opportunity for
the recovery of the public confidence against government which has damaged due
to corruption activities in country. Virtualization of the government services
became compulsory due to high rate of corruption that occurred in the economic
context and it became a serious obstacle for economic development of
developing states. The virtualized services aimed to harmonize governmental
services into mobile platform in order to become more transparent to the
public. This research paper comparatively investigates the mobile government
services that are located in Malta and Singapore which are classified as
developing countries. The criteria of the comparison have done based on
demographic structure of the country, M-government policies and ICT
infrastructure of the country. The findings of this study exposed the impact of
e-government practices and differences between them in terms of applicability
and provide a specific point of view for m-government adoption policy.