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Glomb, T. M., & Cortina, L. M. (2006). The Experience of Victims: Using Theories of Traumatic and Chronic Stress to Understand Individual Outcomes of Workplace Abuse. In E. K. Kelloway, J. Barling, & J. J. Hurrel (Eds.), Handbook of Workplace Violence (pp. 517-534). Thousand Oaks, CA: Sage Publications.
http://dx.doi.org/10.4135/9781412976947.n22

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