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Sahney, S., Banwet, D. K., & Karunes S. (2004). Conceptualizing Total Quality Management in Higher Education. The TQM Magazine, 16, 145-159.
http://dx.doi.org/10.1108/09544780410523044

has been cited by the following article:

• TITLE: Quality in Higher Education: From the Diversity of Conceptions to the Relentless Conceptual Subjectivity

  AUTHORS: Julio C. G. Bertolin

  KEYWORDS: Higher Education, Quality in Higher Education, Higher Education Conceptions

  JOURNAL NAME: Creative Education, Vol.6 No.22, December 25, 2015

  ABSTRACT: The current article approaches and assesses the different conceptions and understandings of quality in the higher education scope. Initially, the text reviews the concepts of quality based on the taxonomies presented by the top researchers approaching this subject; next, it shows a list of terms that have been recently identified according to the views of quality in higher education, such as economic competitiveness and market growth, sustainable sociocultural and economic development or, yet, to a view of higher education that has the prior mission of social cohesion and equity. Finally, the relentless conceptual relativity of quality in the higher education is approached.