TITLE:
Design and Implementation of an Interactive Service Robot
AUTHORS:
Belal Khawja Ashhad, Irin Sultana Bristy, Humayara Khatun, Kaphey Kalam, Ebad Zahir
KEYWORDS:
Intelligent Automation, Interactive Robot, Consumer and Service Industry
JOURNAL NAME:
Journal of Computer and Communications,
Vol.3 No.11,
November
19,
2015
ABSTRACT:
A low cost service robot was
designed and implemented specifically to be used in service industries e.g.
hotels. This service robot can deliver a requested payload (towels, bed-sheets,
drinks or toiletries) to a customer. As evident with modern technology, robots
are assisting man in several avenues of the service industry. This designed
service robot can propose an error free service, work around the clock and
consume less time with requested tasks. The prototype can handle two commands
received from two different rooms simultaneously. It has the ability to choose
to always deliver to the closest room from its base first. Also, it has the
function to carry two different types of payloads in two of its compartments
and to lift up the desired payload ordered by the customer using a scissor lift
system. The service robot also uses a touch screen to interact with the
customer. The algorithm of the design ensures that the payload will always be
delivered to the right customer in due time.