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Baida, Z., Gordijn, J. and Omelayenko, B. (2004) A Shared Service Terminology for Online Service Provisioning. In: Janssen, M., Sol, H.G. and Wagenaar, R.W., Eds., Proceedings of the Sixth International Conference on Electronic Commerce, 1-10. http://dx.doi.org/10.1145/1052220.1052222

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