TITLE:
Airport Management—Value of Customer Display Systems
AUTHORS:
Adam Marks, Maytha AL-Ali, Kees Rietsema
KEYWORDS:
Airport, Aviation, Management Information Systems, Customer Display
JOURNAL NAME:
Intelligent Information Management,
Vol.7 No.5,
September
23,
2015
ABSTRACT: By providing real-time updates of essential
information, airports not only display and disseminate information but also
help control the flow of traffic. In order to maximize available space,
particularly in high traffic areas, Airport Display Information Systems should
be integrated into the overall design of the airport and their positioning
should be carefully planned to deliver optimal results. Airport Display
Information Systems can help airports maximize space, increase customer
satisfaction, and generate new revenue opportunities. The technology is
designed not only to comply with environmental regulations, but also to help
airports keep budgets in check. This paper discusses airport display systems,
their connections and interoperability with other systems and who the key
airport users of these airport display systems are.