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M. Friedman, “The social responsibility of business is to increase its profits,” New York Times Magazine, pp. 32, 13 September 1970.

has been cited by the following article:

• TITLE: Towards a More Business-Oriented Definition of Corporate Social Responsibility: Discussing the Core Controversies of a Well-Established Concept

  AUTHORS: Matthias S. Fifka

  KEYWORDS: Corporate Social Responsibility, Corporate Citizenship, Corporate Social Performance, Corporate Com-munity Involvement

  JOURNAL NAME: Journal of Service Science and Management, Vol.2 No.4, December 15, 2009

  ABSTRACT: The concept of Corporate Social Responsibility (CSR) has been controversially discussed for over 50 years. Consequently, a wide variety of definitions and understandings of CSR have been developed throughout the decades. That has made it increasingly hard, or not to say impossible, to agree on a common perception of CSR. Concerning the various notions of CSR, four core controversies can be identified which revolve around certain elements of CSR: First of all, there is the underlying question if CSR is the business of business or if it is none of its business as Friedman has fa-mously argued. Second, should CSR contain legal obligations or is it a purely voluntary concept and, thus, ethical in nature? Strongly connected to that is the third controversy on whether CSR should be self-serving or if it has to be purely altruistic. Finally, there is widespread disagreement on the scope of CSR. Does it have a local, community-oriented focus or should it address concerns of a wider geographical scope? These controversies are analyzed and discussed here with the aim of developing a definition of CSR that does not remain confined to the academic world.