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Chen, Y.G. and Liu, N. (2010) Dual-Channel Supply Chain Competition Strategy with Service Differentiation. Computer Integrated Manufacturing Systems, 16, 2484-2488.

has been cited by the following article:

• TITLE: Service Cooperation Incentive Mechanism in a Dual-Channel Supply Chain under Service Differentiation

  AUTHORS: Qiaoru Yang, Meng Zhang

  KEYWORDS: Supply Chain, Service Differentiation, Dual-Channel, Incentive Mechanism

  JOURNAL NAME: American Journal of Industrial and Business Management, Vol.5 No.4, April 28, 2015

  ABSTRACT: The co-principal-anent models of manufacturer and retailer are built under the complete information and asymmetric information. In addition, the optimal profit sharing and the optimal fixed payment ratio are analyzed and compared in both situations. A motivate mechanism about service effort provided by the manufacturer towards the retailer in a dual-channel supply chain is studied. It implies that the profit of manufacturer under asymmetric information decreases dramatically contrasted to complete information and the retailer can gain profits by providing lower services, thus refusing deficiency of the supply chain.