TITLE:
Human Resource Management Roles & Skills Shortages in Malaysian Organisations
AUTHORS:
Noorziah Mohd Salleh, Abdul Kadir B. Hj. Rosline, Dg Kamisah Ag. Budin
KEYWORDS:
Human Resource Management, Skills Shortages, HR Capability/Competency, AHRI Model of Excellence
JOURNAL NAME:
Open Journal of Social Sciences,
Vol.3 No.3,
March
31,
2015
ABSTRACT: Human Resource Management (HRM) theorists
reported that the key roles of HRM were four inter-related broad competencies namely,
strategic partner, change agent, employee champion and administrative expert.
If properly managed, these roles could create efficiency, commitment and
cultural construction improvement in organizations. The roles were practiced
differently to suit organizational objectives, industries and cultural values.
But, without skilled, knowledgeable, qualified and experienced employees; it
may affect organisational performance. This research was aimed to address HRM
roles and Malaysians skills shortages from the perspectives of a sample of HR
managers in a variety of Malaysian organisational types and sizes. The findings
revealed that HR professionals were mostly performing their tasks as ‘administrative
expert’ and less ‘strategic business partner’ in large companies. It was also
found that Malaysians were lacking of accounting, Information Technology and
human resource management skills.