Article citationsMore>>

Ray, G., Muhanna, W.A. and Barney, J.B. (2005) Information Technology and the Performance of the Customer Service Process: A Resource-Based Analysis. MIS Quarterly, 29, 625-652.

has been cited by the following article:

• TITLE: IT and Competitive Advantage: A Study from Micro Perspective

  AUTHORS: Jiayu Chi, Ling Sun

  KEYWORDS: Information Technology, Competitive Advantage, IT Capability

  JOURNAL NAME: Modern Economy, Vol.6 No.3, March 24, 2015

  ABSTRACT: The relationship of the IT and competitive advantage is a hot research topic for a long time. Based on existing research, this paper proposes an integrated procedure model of how IT impacts firm’s competitive advantage. The model provides an integrated framework for the study of the relationship of the IT and competitive advantage, and can provide effective guidance for firms to use IT to obtain sustainable competitive advantage.