TITLE:
Preventive Maintenance Characteristics towards Optimal Maintenance Performance: A Case Study of Office Buildings
AUTHORS:
Cheong Peng Au-Yong, Azlan Shah Ali, Faizah Ahmad
KEYWORDS:
Office Building, Maintenance Management, Preventive Maintenance, Maintenance Characteristic, Maintenance Performance
JOURNAL NAME:
World Journal of Engineering and Technology,
Vol.2 No.3B,
September
18,
2014
ABSTRACT: Lack of preventive measure is currently the
problem that implicates poor building maintenance performance and issue on
sustainability of buildings in Malaysia. Whereby, preventive maintenance is
an effective approach to enhance the reliability and quality of a system and
its components. This study seeks to investigate the characteristics of preventive
maintenance towards the overall performance in building maintenance. Case study
approach is adopted to identify the maintenance characteristics and aspects
that lead to good performance. The research findings demonstrate that the most
significant maintenance characteristics towards overall performance are skill
and knowledge of maintenance labour, quality of spare parts and materials,
length of predetermined maintenance interval, skill and knowledge of
maintenance manager, capability to adopt maintenance equipment and technique,
budget allocation for acquisition of maintenance data, reliability of
maintenance data, as well as frequency of monitoring and inspection. As a conclusion,
the significant maintenance characteristics must be taken into consideration to
achieve optimal maintenance performance. In order to improve the effectiveness
of maintenance strategy and the maintenance performance, the study recommends
practice and provision of communication platform such as meeting and customer
satisfaction survey that involves all the key participants from clients to
customers.