TITLE:
Adoption of Electronic Supply Chain Management and E-Commerce by Small and Medium Enterprises and Their Performance: A Survey of SMEs in Pakistan
AUTHORS:
Shahzad Ahmad Khan, Yan Liang, Sumaira Shahzad
KEYWORDS:
E-Commerce, Small and Medium Enterprises, E-Supply Chain Management, Pakistan
JOURNAL NAME:
American Journal of Industrial and Business Management,
Vol.4 No.9,
September
4,
2014
ABSTRACT: Adoption of E-Commerce and Electronic Supply
Chain Management (E-SCM) by small and medium enterprises (SMEs) has developed a
tremendous performance in business process. SMEs in Pakistan are trying to enhance
their competences by adopting a new technology to enter into the global market.
The survey was aimed to investigate the current status and future direction of the
adoption and benefits of E-Commerce and E-SCM by small and medium enterprises in
Pakistan. A mailed questionnaire survey was conducted to collect data from 210 SMEs
as samples located in Karachi, Gujranwala and Faisalabad, Pakistan. The results
suggest that E-Commerce and E-SCM adoption has a significant, positive influence
on SMEs, who have significantly higher average sales growth rate, on-time order
management and delivery process than non-adopters. The findings of this study can
be useful for SMEs in general as a means of understanding how E-Commerce and E-SCM
adoption positively affects the firm’s performance.