Article citationsMore>>

Ham, L., & Hayduk, S. (2003). Gaining Competitive Advantage in Higher Education: Analyzing the Gap between Expectations and Perceptions of Service Quality. International Journal of Value-Based Management, 16, 223-242.
http://dx.doi.org/10.1023/A:1025882025665

has been cited by the following article:

SCIRP Newsletter
Copyright © 2006-2026 Scientific Research Publishing Inc. All Rights Reserved.
Top