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Nikolova, N., Reihlen. M. and Schlapfner, J. (2009) Client-Consultant Interaction: Capturing Social Practices of Professional Service Production. Scandinavian Journal of Management, 25, 289-298.
http://dx.doi.org/10.1016/j.scaman.2009.05.004

has been cited by the following article:

• TITLE: Portraying the Social Dimensions of Consulting with Structuration Theory

  AUTHORS: Christian Mauerer, Volker Nissen

  KEYWORDS: Consulting, Consultant-Client-Relationship, Structuration Theory, Consulting Research

  JOURNAL NAME: Journal of Service Science and Management, Vol.7 No.2, April 23, 2014

  ABSTRACT: In this paper, we argue that the consultant-client relationship is of central importance for consulting engagements. The paper therefore outlines the social dimensions that are inherent in the consulting system due to its characteristics that create social complexity. To gain further insights into the social interaction scheme and dynamics of consulting projects, a conceptualization based on an appropriate theoretical model is required. We propose to utilize the Structuration Theory for the compilation of the social context of consulting, as this provides a framework for incorporating the social determinants, focuses on actions of human-beings, and additionally allows the identification of interrelated dependencies of structure and actions.