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Stabell, C.B. and Fjeldstad, O.D. (1998) Configuring Value for Competitive Advantage: On Chains, Shops, and Networks. Strategic Management Journal, 19, 413-437.
http://dx.doi.org/10.1002/(SICI)1097-0266(199805)19:5<413::AID-SMJ946>3.0.CO;2-C

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