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J. E. Bartlett II, J. W. Kotrlik and C. C. Higgins, “Organizational Research: Determining Appropriate Sample Size in Survey Research,” Information Technology, Learning, and Performance Journal, Vol. 19, No. 1, 2001, pp. 43-50. http://www.osra.org/itlpj/bartlettkotrlikhiggins.pdf.

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