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V. V. Anisimov, O. K. Zakusilov and V. S. Donchenko, “Elements of Queuing Theory and System Asymptotic Analysis,” Higher School, Kiev, 1987.

has been cited by the following article:

• TITLE: Stationary Characteristics of the Single-Server Queue System with Losses and Immediate Service Quality Control

  AUTHORS: Aleksey I. Peschansky

  KEYWORDS: Queue System, Semi-Markovian Process, System Stationary Characteristics, Request Service Quality

  JOURNAL NAME: Applied Mathematics, Vol.2 No.4, March 31, 2011

  ABSTRACT: Semi-Markovian model of operation of a single-server queue system with losses and immediate service quality control has been built. In case of unsatisfactory request service quality, its re-servicing is carried out. Re-servicing is executed till it is regarded satisfactory. Time between request income, and request service time are assumed to be random values with distribution functions of general kind. An explicit form of the system stationary characteristics has been defined.