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J. Yang, P. Q. Shen, L. Bourne, C. M. F. Ho and X. Xue, “A Typology of Operational Approaches for Stakeholder Analysis and Engagement: Findings from Hong Kong and Australia,” Construction Management and Economics, Vol. 29, No. 2, 2011, pp. 145-162.
http://dx.doi.org/10.1080/01446193.2010.521759
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