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C. H. Chuang and H. Liao, “Strategic Human Resource Management in Service Context: Taking Care of Business by Taking Care of Employees and Customers,” Personnel Psychology, Vol. 63, No. 1, 2010, pp. 153-196. http://dx.doi.org/10.1111/j.1744-6570.2009.01165.x

has been cited by the following article:

• TITLE: HR Practices as Antecedents of Supply Relationship Integration: The Inter- and Intra-Firm Contexts

  AUTHORS: Marie Koulikoff-Souviron, Sophie Claye-Puaux

  KEYWORDS: Supply Relationship; Integration; Organizational Drivers; HR Practices; Case Study

  JOURNAL NAME: Journal of Human Resource and Sustainability Studies, Vol.1 No.4, December 31, 2013

  ABSTRACT: This research draws on organizational constructs to investigate the role of HR practices as antecedents of supply relationship integration in inter- and intra-firm contexts. We argue that HR practices can be designed to follow a “specialized” approach or to follow a “relational” approach by promoting collaboration and information sharing at supply relationship level. Drawing on inductive case data from two earlier papers, we identify HRPs supporting standardization as a critical facilitator of inter-firm integration and HRPs supporting mutual adjustment as a critical facilitator of intra-firm integration. This paper contributes to operational integration literature by highlighting the role of HRM in supply relationship integration.