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J. Rubery, M. Carroll, F. Cooke, I. Grugulis and J. Earnshaw, “Human Resource Management and the Permeable Organization: The Case of the Multiclient Call Center,” Journal of Management Studies, Vol. 41, No. 7, 2004, pp. 1199-1222. http://dx.doi.org/10.1111/j.1467-6486.2004.00472.x

has been cited by the following article:

• TITLE: HR Practices as Antecedents of Supply Relationship Integration: The Inter- and Intra-Firm Contexts

  AUTHORS: Marie Koulikoff-Souviron, Sophie Claye-Puaux

  KEYWORDS: Supply Relationship; Integration; Organizational Drivers; HR Practices; Case Study

  JOURNAL NAME: Journal of Human Resource and Sustainability Studies, Vol.1 No.4, December 31, 2013

  ABSTRACT: This research draws on organizational constructs to investigate the role of HR practices as antecedents of supply relationship integration in inter- and intra-firm contexts. We argue that HR practices can be designed to follow a “specialized” approach or to follow a “relational” approach by promoting collaboration and information sharing at supply relationship level. Drawing on inductive case data from two earlier papers, we identify HRPs supporting standardization as a critical facilitator of inter-firm integration and HRPs supporting mutual adjustment as a critical facilitator of intra-firm integration. This paper contributes to operational integration literature by highlighting the role of HRM in supply relationship integration.