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Singer, S.J., Gaba, D.M., Geppert, J.J., Sinaiko, A.D., Howard, S.K. and Park, K.C. (2003) The culture of safety: Results of an organization-wide survey in 15 California hospitals. BMJ Quality and Safety in Health Care, 12, 112-118. http://dx.doi.org/10.1136/qhc.12.2.112

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