TITLE:
Does Human Resource Management Help a Company’s Financial Operating Result?
AUTHORS:
Rob. C. H. van Otterlo
KEYWORDS:
HRM; Return on Investment; Finance
JOURNAL NAME:
Journal of Service Science and Management,
Vol.6 No.5,
December
27,
2013
ABSTRACT: Human
Resource Management (HRM) is widely believed to have a positive effect on the
performance of company. However, empirical proof of this is hard to come by. In
this study, we try to establish a linkage between HRM and financial
output of two case studies in the profit sector.
To do this, we have developed a performance measurement system
that is tailored to the specific needs of measuring HRM-performance in
for-profit of company. Although we do not try to generalize the
outcome of this study, it looks promising in
the way that more case studies should be
conducted using this specific performance measurement system. If nothing else,
management and controllers could use the system to evaluate the performance of
their HRM-tools.