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Inoue, M., Tsukano, K, Muraoka, M., Kaneko, F. and Okamura, H. (2006) Psychological impact of verbal abuse and violence by patients on nurses working in psychiatric departments. Psychiatry and Clinical Neurosciences, 60, 29-36.
http://dx.doi.org/10.1111/j.1440-1819.2006.01457.x

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