has been cited by the following article(s):
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[1]
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From Exclusion to Connection: The Role of Anthropomorphic Chatbots in Shaping Customer Responses Post-Social Exclusion
Journal of Internet Commerce,
2024
DOI:10.1080/15332861.2024.2375965
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[2]
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Social exclusion and consumer responses: A comprehensive review and theoretical framework
International Journal of Consumer Studies,
2022
DOI:10.1111/ijcs.12832
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