Procedural Justice and Customer Post-Complaint Behaviour in Fast Food Firms in Port Harcourt, Nigeria

ISSN Print: 2164-5167
ISSN Online: 2164-5175
www.scirp.net/journal/ajibm
E-mail: [email protected]

Citations

"Procedural Justice and Customer Post-Complaint Behaviour in Fast Food Firms in Port Harcourt, Nigeria"
written by Gibson Chituru Ogonu, N. Gladson Nwokah, Beatrice Chinyere Acee-Eke,
published by American Journal of Industrial and Business Management, Vol.9 No.2, 2019

has been cited by the following article(s):

[1]	IMPACT OF PURCHASER'S FINANCIAL SKILLS AND COMPLAINT ACTION ON INVESTMENT SUCCESS IN REAL ESTATE BUSINESS IN ANAMBRA STATE
	JOURNAL OF PSYCHOLOGY AND …, 2024

[2]	Stakeholders' involvement in service delivery at eDumbe Municipality
	Journal of Local Government Research and …, 2022

[1]	Investigating the effect of service recovery on consumer responses in the context of food delivery platforms: an experimental study British Food Journal, 2025 DOI:10.1108/BFJ-08-2024-0841

[2]	Building a Healthy Online Ecosystem: Purpose-Driven Organizational Culture and Diverse Workforces The ANNALS of the American Academy of Political and Social Science, 2024 DOI:10.1177/00027162251398327

[3]	Stakeholders’ involvement in service delivery at eDumbe Municipality Journal of Local Government Research and Innovation, 2022 DOI:10.4102/jolgri.v3i0.45