has been cited by the following article(s):
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[1]
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Finding the right balance: The impact of individual autonomy on balancing exploration and exploitation
Journal of Business Research,
2025
DOI:10.1016/j.jbusres.2025.115483
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[2]
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The multiple effects of service innovation and quality on transitional and electronic word-of-mouth in predicting customer behaviour
Journal of Retailing and Consumer Services,
2022
DOI:10.1016/j.jretconser.2021.102791
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