The Impact of Complaints between Frontline Service Employees on Consumers

ISSN Print: 2164-5167
ISSN Online: 2164-5175
www.scirp.net/journal/ajibm
E-mail: [email protected]

Citations

"The Impact of Complaints between Frontline Service Employees on Consumers—Based on Critical Incident Technique"
written by Jihua Zhang, Ningning Wang,
published by American Journal of Industrial and Business Management, Vol.8 No.3, 2018

has been cited by the following article(s):

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	INTERNATIONAL JOURNAL OF INNOVATION IN EDUCATION AND BUSINESS, 2021

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