Modeling Customer Reactions to Congestion in Competitive Service Facilities

ISSN Print: 1940-9893
ISSN Online: 1940-9907
www.scirp.net/journal/jssm
E-mail: [email protected]

Citations

"Modeling Customer Reactions to Congestion in Competitive Service Facilities"
written by Mohammad Saidi-Mehrabad, Ebrahim Teimory, Ali Pahlavani,
published by Journal of Service Science and Management, Vol.3 No.2, 2010

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