Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City

ISSN Print: 2329-3284
ISSN Online: 2329-3292
www.scirp.net/journal/ojbm
E-mail: [email protected]

Citations

"Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City"
written by Vo Tan Phong, Vo Mai Duc Anh,
published by Open Journal of Business and Management, Vol.11 No.5, 2023

has been cited by the following article(s):

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[2]	Impact of Corporate Reputation on Customers' Sustainable Usage Intention: The Mediating Role of Satisfaction
	Open Journal of Business and …, 2024

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[2]	Corporate reputation and customer loyalty in the banking industry: the mediating role of customer engagement African Journal of Economic and Management Studies, 2026 DOI:10.1108/AJEMS-04-2025-0296

[3]	A Good Reputation Must be Earned, But How? Examining the Role of Relationship Communication and Employee Skills in Retail Banking Journal of Relationship Marketing, 2025 DOI:10.1080/15332667.2025.2514292

[4]	Bank Reputation and Trust: Impact on Client Satisfaction and Loyalty for Portuguese Clients Journal of Risk and Financial Management, 2024 DOI:10.3390/jrfm17070277

[5]	Impact of Corporate Reputation on Customers’ Sustainable Usage Intention: The Mediating Role of Satisfaction Open Journal of Business and Management, 2024 DOI:10.4236/ojbm.2024.121014