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Customer satisfaction with public sector services in Tanzania: Evidence from the Tanzania Bureau of Standards (TBS)
African Journal of Empirical Research,
2026
DOI:10.51867/ajernet.7.1.123
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[2]
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The Role of Online Banking Service Clues in Enhancing Individual and Corporate Customers’ Satisfaction: The Mediating Role of Customer Experience as a Corporate Social Responsibility
Sustainability,
2025
DOI:10.3390/su17083457
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[3]
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Exploring the Challenges of Customer Adoption of Digital Banking Solutions at Natsave Bank in Lusaka
African Journal of Commercial Studies,
2025
DOI:10.59413/ajocs/v6.i3.1
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[4]
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The Impact of Electronic Banking Service Quality on Customer Satisfaction in Participation Banks: A Case Study of Lebanon
Trends in Business and Economics,
2025
DOI:10.16951/trendbusecon.1632324
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[5]
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Factors Affecting the Adoption of E-Banking on Customer Satisfaction in Developing Countries Based on the E-S-QUAL Model: A Case of Investrust Bank
Open Journal of Business and Management,
2024
DOI:10.4236/ojbm.2024.123093
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[6]
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Soziale Themen in Unternehmens- und Wirtschaftskommunikation
Europäische Kulturen in der Wirtschaftskommunikation,
2023
DOI:10.1007/978-3-658-40705-6_14
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A moderated-mediation model of perceived enjoyment, security and trust on customer satisfaction: evidence from banking industry in India
Journal of Asia Business Studies,
2022
DOI:10.1108/JABS-03-2022-0089
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[8]
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Addressing the Low Usage of Online Banking Platform by the Corporate Clients in Zambia’s Commercial Banks Based on the TPR Model
Open Journal of Business and Management,
2022
DOI:10.4236/ojbm.2022.106170
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