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  DOI: 10.4236/jssm.2012.52014  13,205 Downloads   20,559 Views   Citations
  This article belongs to the Special Issue on

• Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection ()
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  Journal of Service Science and Management Vol.5 No.1,  March 28, 2012
  DOI: 10.4236/jssm.2012.51013  7,676 Downloads   15,567 Views   Citations
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  Journal of Service Science and Management Vol.5 No.1,  March 28, 2012
  DOI: 10.4236/jssm.2012.51012  6,754 Downloads   11,583 Views   Citations
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  Journal of Service Science and Management Vol.5 No.1,  March 28, 2012
  DOI: 10.4236/jssm.2012.51011  10,150 Downloads   16,938 Views   Citations
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• Message Strategy Effects for Risk-Reduction Campaigns during Health Crises ()
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  Journal of Service Science and Management Vol.5 No.1,  March 28, 2012
  DOI: 10.4236/jssm.2012.51010  3,705 Downloads   6,685 Views   Citations
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• Incumbents and Challengers: Conflicting Institutional Logics in SaaS ERP Business Models ()
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  Journal of Service Science and Management Vol.5 No.1,  March 28, 2012
  DOI: 10.4236/jssm.2012.51009  5,574 Downloads   9,940 Views   Citations
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• Animal Handling during Supply for Marketing and Operations at an Abattoir in Developing Country: The Case of Gudar Market and Ambo Abattoir, Ethiopia ()
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  Journal of Service Science and Management Vol.5 No.1,  March 28, 2012
  DOI: 10.4236/jssm.2012.51008  6,141 Downloads   11,088 Views   Citations
  This article belongs to the Special Issue on