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  Abdelhak Challal, Mohamed Tkiouat
  Journal of Service Science and Management Vol.5 No.2,  May 22, 2012
  DOI: 10.4236/jssm.2012.52019  8,566 Downloads   14,040 Views   Citations
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• Empirical Study on the Impact of User Participation on Service Value ()
  Biao Liu, Dong Li
  Journal of Service Science and Management Vol.5 No.2,  May 22, 2012
  DOI: 10.4236/jssm.2012.52017  5,287 Downloads   8,755 Views   Citations
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• State of Content: Healthcare Executive’s Role in Information Technology Adoption ()
  Neset Hikmet, Snehamay Banerjee, Mary B. Burns
  Journal of Service Science and Management Vol.5 No.2,  May 22, 2012
  DOI: 10.4236/jssm.2012.52016  4,732 Downloads   8,129 Views   Citations
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• A Conceptual Model for Success in Implementing Knowledge Management: A Case Study in Tehran Municipality ()
  Manoucher Ansari, Hossein Rahmany Youshanlouei, Mohammad Mirkazemi Mood
  Journal of Service Science and Management Vol.5 No.2,  May 22, 2012
  DOI: 10.4236/jssm.2012.52026  8,828 Downloads   17,579 Views   Citations
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• Research on the Relationship of Commercial Bank’s Loan Loss Provision and Earning Management and Capital Management ()
  Xianlei Dong, Jia Liu, Beibei Hu
  Journal of Service Science and Management Vol.5 No.2,  May 22, 2012
  DOI: 10.4236/jssm.2012.52021  7,679 Downloads   14,039 Views   Citations
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• Performance Based Maintenance of Road Infrastructure by Contracting—A Challenge for Developing Countries ()
  Masuda Sultana, Anisur Rahman, Sanaul Chowdhury
  Journal of Service Science and Management Vol.5 No.2,  May 22, 2012
  DOI: 10.4236/jssm.2012.52015  11,174 Downloads   18,230 Views   Citations
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• Research on Module Selection Method Based on the Integration of Kano Module with QFD Method ()
  Hang Liu
  Journal of Service Science and Management Vol.5 No.2,  May 22, 2012
  DOI: 10.4236/jssm.2012.52025  4,984 Downloads   8,571 Views   Citations
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