• From Theory to Practice—When and How to Implement Service Value Agreement ()
  Merat Ziyarazavi, Christer Magnusson
  Journal of Service Science and Management Vol.6 No.1,  March 28, 2013
  DOI: 10.4236/jssm.2013.61013  4,294 Downloads   7,761 Views   Citations
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• Fighting Against Obesity and Overweight: Approach to Design a New Service in Nutrition Education ()
  Marisela Rodriguez, Daniela Charvel
  Journal of Service Science and Management Vol.6 No.1,  March 25, 2013
  DOI: 10.4236/jssm.2013.61011  5,968 Downloads   9,337 Views   Citations
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• The Mediating Role of Customer Trust on Customer Loyalty ()
  Nha Nguyen, André Leclerc, Gaston LeBlanc
  Journal of Service Science and Management Vol.6 No.1,  March 25, 2013
  DOI: 10.4236/jssm.2013.61010  25,257 Downloads   42,081 Views   Citations
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• An Empirical Evaluation of the ISO 9001 Quality Management Systems for Certified Work Organizations in Kuwait as Benchmarked against Analogous Swedish Organizations ()
  Salah Alolayan, Saleem Hashmi, Bekir Yilbas, Hosny Hamdy
  Journal of Service Science and Management Vol.6 No.1,  March 25, 2013
  DOI: 10.4236/jssm.2013.61009  8,236 Downloads   13,205 Views   Citations
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• Competitive Priorities and Competitive Advantage in Jordanian Manufacturing ()
  Abdulkareem S. Awwad, Adel A. Al Khattab, John R. Anchor
  Journal of Service Science and Management Vol.6 No.1,  March 25, 2013
  DOI: 10.4236/jssm.2013.61008  100,002 Downloads   112,285 Views   Citations
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• Measuring Service Value Based on Service Semantics ()
  Chao Ma, Zhongjie Wang, Xiaofei Xu, Qian Wu
  Journal of Service Science and Management Vol.6 No.1,  March 25, 2013
  DOI: 10.4236/jssm.2013.61007  5,137 Downloads   8,280 Views   Citations
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• Capital Budgeting Techniques Used by Small Manufacturing Companies ()
  Maruf Hasan
  Journal of Service Science and Management Vol.6 No.1,  March 21, 2013
  DOI: 10.4236/jssm.2013.61005  16,776 Downloads   26,394 Views   Citations
  This article belongs to the Special Issue on