• Quality Enhancement of Corporate Management Systems: An Overview of Best Management Practices ()
  Giron Kamonja, Yan Liang, Muhammad Tayyab Sohail, Shahzad Ahmad Khan
  Journal of Service Science and Management Vol.7 No.4,  August 26, 2014
  DOI: 10.4236/jssm.2014.74027  6,357 Downloads   9,201 Views   Citations
  This article belongs to the Special Issue on

• Implementation of Lean Service with Value Stream Mapping at Directorate Airworthiness and Aircraft Operation, Ministry of Transportation Republic of Indonesia ()
  Zulfa Fitri Ikatrinasari, Erlana Ichsan Haryanto
  Journal of Service Science and Management Vol.7 No.4,  August 26, 2014
  DOI: 10.4236/jssm.2014.74026  9,142 Downloads   13,959 Views   Citations
  This article belongs to the Special Issue on

• Data Envelopment Analysis of Corporate Failure for Non-Manufacturing Firms Using a Slacks-Based Measure ()
  Joseph C. Paradi, D’Andre Wilson, Xiaopeng Yang
  Journal of Service Science and Management Vol.7 No.4,  August 26, 2014
  DOI: 10.4236/jssm.2014.74025  5,485 Downloads   8,300 Views   Citations
  This article belongs to the Special Issue on

• Exploring the Impact of Switching Costs on Customer Retention in the Technology Standard Competition Market ()
  Yong Zhang, Xi Chen, Yuhong Zhao, Qiong Yao
  Journal of Service Science and Management Vol.7 No.4,  August 13, 2014
  DOI: 10.4236/jssm.2014.74024  4,991 Downloads   7,855 Views   Citations
  This article belongs to the Special Issue on

• The Prediction of Job Satisfaction Based on Coping Skills in Pilots and Assistant of Pilots ()
  Fereshteh Kohantorabi, Khadijeh Abolmaali
  Journal of Service Science and Management Vol.7 No.3,  June 30, 2014
  DOI: 10.4236/jssm.2014.73023  4,481 Downloads   7,585 Views   Citations
  This article belongs to the Special Issue on

• Predictors of Effectiveness in a Multifamily Therapy Program for Adolescents with Externalizing Behaviors ()
  Josh Feldblyum, Dahra Jackson Williams, John P. Walker, Susan Jackson-Walker
  Journal of Service Science and Management Vol.7 No.3,  June 30, 2014
  DOI: 10.4236/jssm.2014.73022  4,146 Downloads   5,837 Views   Citations
  This article belongs to the Special Issue on

• Acceptance & Commitment Therapy: An Overview of Techniques and Applications ()
  Stephen Larmar, Stanislaw Wiatrowski, Stephen Lewis-Driver
  Journal of Service Science and Management Vol.7 No.3,  June 25, 2014
  DOI: 10.4236/jssm.2014.73019  16,067 Downloads   28,739 Views   Citations
  This article belongs to the Special Issue on