• Determining the Quality of Management and Structural Elements of the Epidemiology and Biostatistics Department in Tehran University of Medical Sciences ()
  Fereshteh Farzianpour, Kazem Mohammad, Hossein Malekafzali, Saharnaz Nejat
  Journal of Service Science and Management Vol.7 No.6,  December 16, 2014
  DOI: 10.4236/jssm.2014.76040  3,778 Downloads   5,197 Views   Citations
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• Agent Risk Taking and Efforts in the Context of Multiple Heterogeneous References ()
  Qiong Wang, Chengyuan Wang, Liang Wan
  Journal of Service Science and Management Vol.7 No.6,  December 16, 2014
  DOI: 10.4236/jssm.2014.76038  3,027 Downloads   4,037 Views   Citations
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• The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes ()
  Anne-Maarit Majanoja, Erkki Tervala, Linnéa Linko, Ville Leppänen
  Journal of Service Science and Management Vol.7 No.6,  December 5, 2014
  DOI: 10.4236/jssm.2014.76037  3,688 Downloads   5,824 Views   Citations
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• The Application of Cluster Analysis in the Classification of China’s Modern Service Industries ()
  Weiwei Yang, Ran Miao
  Journal of Service Science and Management Vol.7 No.6,  December 5, 2014
  DOI: 10.4236/jssm.2014.76035  4,601 Downloads   5,892 Views   Citations
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• A Survey of the Effect of Social Media Marketing on Online Shopping of Customers by Mediating Variables ()
  Alireza Mohammadpour, Taher Roshandel Arbatani, Tahmoures Hassan Gholipour, Fereshteh Farzianpour, Shadi Hosseini
  Journal of Service Science and Management Vol.7 No.5,  October 31, 2014
  DOI: 10.4236/jssm.2014.75034  21,306 Downloads   29,845 Views   Citations
  This article belongs to the Special Issue on

• The Role of Trait Emotional Intelligence in Individual Performance: A Descriptive Study in Albaha University, Saudi Arabia ()
  Faris S. Alghamdi
  Journal of Service Science and Management Vol.7 No.5,  October 30, 2014
  DOI: 10.4236/jssm.2014.75033  4,119 Downloads   7,364 Views   Citations
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• Leveraging Lean in the Office: Lean Office Needs a Novel and Differentiated Approach ()
  Bruno G. Rüttimann, Urs P. Fischer, Martin T. Stöckli
  Journal of Service Science and Management Vol.7 No.5,  October 23, 2014
  DOI: 10.4236/jssm.2014.75032  5,541 Downloads   8,210 Views   Citations
  This article belongs to the Special Issue on