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Journal of Service Science and Management
Submission
Journal of Service Science and Management
ISSN Print:
1940-9893
ISSN Online:
1940-9907
www.scirp.net/journal/jssm
E-mail:
[email protected]
Google-based Impact Factor:
1.94
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Impact of Customer Relationship Management Practices on Customer’s Satisfaction in Jordan Ahli Bank and Bank Al-Etihad
()
Basman Al Dalayeen
Journal of Service Science and Management
Vol.10 No.1
, February 28, 2017
DOI:
10.4236/jssm.2017.101007
2,728
Downloads
8,521
Views
Citations
This article belongs to the Special Issue on
The Signaling Study of Advance Selling Considering the Product Diffusion and Online Reviews Effect
()
Xixi Liu
Journal of Service Science and Management
Vol.10 No.1
, February 28, 2017
DOI:
10.4236/jssm.2017.101006
1,642
Downloads
3,250
Views
Citations
This article belongs to the Special Issue on
Comparison of Territorial Spatial Planning System between China and Japan and Its Enlightenment
()
Xiaoping Zhou
,
Meng Zhao
Journal of Service Science and Management
Vol.10 No.1
, February 28, 2017
DOI:
10.4236/jssm.2017.101005
2,296
Downloads
6,528
Views
Citations
This article belongs to the Special Issue on
Emergency Coordination Decision-Makers Evaluation and Selection Based on Multi-Attribute Group Decision Model
()
Haixia Wang
,
Lin Wang
,
Yunxian Hou
Journal of Service Science and Management
Vol.10 No.1
, February 24, 2017
DOI:
10.4236/jssm.2017.101004
2,076
Downloads
3,495
Views
Citations
This article belongs to the Special Issue on
Study on the Dynamic Relationship between Housing Price and Land Price in Shenzhen Based on VAR Model
()
Zuqiu Wen
Journal of Service Science and Management
Vol.10 No.1
, February 24, 2017
DOI:
10.4236/jssm.2017.101003
1,644
Downloads
3,315
Views
Citations
This article belongs to the Special Issue on
The Effect of Overcompensation Information Frame on Brand Trust: The Interactive Ritual Chains Perspective
()
Wei Wei
,
Haiying Wei
,
Yaxuan Ran
,
Hongyan Liu
Journal of Service Science and Management
Vol.10 No.1
, February 24, 2017
DOI:
10.4236/jssm.2017.101002
1,812
Downloads
3,914
Views
Citations
This article belongs to the Special Issue on
Listing-Oriented Logistics Service Strategy: A New Choice for Large Transactional Online Shopping Websites
()
Dongli Miao
,
Jianjun Lu
,
Guangying Xie
Journal of Service Science and Management
Vol.10 No.1
, February 9, 2017
DOI:
10.4236/jssm.2017.101001
1,807
Downloads
3,131
Views
Citations
This article belongs to the Special Issue on
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