• Analysis of Performance Indicators for Sustainable Management of Community Drinking Water Networks in Cameroon ()
  Charlot Moussa, Mathias Fru Fonteh
  Journal of Service Science and Management Vol.13 No.3,  June 30, 2020
  DOI: 10.4236/jssm.2020.133039  724 Downloads   2,175 Views   Citations
  This article belongs to the Special Issue on

• Changes in Tourism Destination Image of Guangzhou ()
  Siying Yang, Mu Zhang
  Journal of Service Science and Management Vol.13 No.3,  June 29, 2020
  DOI: 10.4236/jssm.2020.133038  1,171 Downloads   4,217 Views   Citations
  This article belongs to the Special Issue on

• Like-Minded Cooperators—The Research on the Relationship between the CEO Transformational Leadership and the Innovation Behavior of Designer ()
  Chunhong Liu, Tong Niu
  Journal of Service Science and Management Vol.13 No.3,  June 28, 2020
  DOI: 10.4236/jssm.2020.133037  1,014 Downloads   2,521 Views   Citations
  This article belongs to the Special Issue on

• Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences ()
  Wan Peng, Mu Zhang
  Journal of Service Science and Management Vol.13 No.3,  June 16, 2020
  DOI: 10.4236/jssm.2020.133035  3,452 Downloads   6,347 Views   Citations
  This article belongs to the Special Issue on Smart Service, Business and Information System

• How to Gamify Online Business: A Case Study Based on “SMART” Model ()
  Hui Xu
  Journal of Service Science and Management Vol.13 No.3,  June 10, 2020
  DOI: 10.4236/jssm.2020.133034  1,364 Downloads   5,953 Views   Citations
  This article belongs to the Special Issue on

• The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization ()
  Yunxia Shi, Xinxin Bao, Chunhao Ma, Wenpei Wei
  Journal of Service Science and Management Vol.13 No.3,  June 10, 2020
  DOI: 10.4236/jssm.2020.133033  984 Downloads   4,274 Views   Citations
  This article belongs to the Special Issue on

• Re-Examination of Servicescape Model: Food Expectation and Patronage to Macau’s Restaurant from Chinese Visitors’ Perspectives ()
  Grace Suk Ha Chan, Junya Li
  Journal of Service Science and Management Vol.13 No.3,  May 22, 2020
  DOI: 10.4236/jssm.2020.133032  2,430 Downloads   8,386 Views   Citations
  This article belongs to the Special Issue on