• Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations ()
  Nanyama Inyo, Wainaina Githii
  Journal of Service Science and Management Vol.15 No.3,  June 30, 2022
  DOI: 10.4236/jssm.2022.153014  1,124 Downloads   7,702 Views   Citations
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• Evaluation of the Elements of Ageing-Friendly Service Level for the Smart Construction of Major Hub Airports in China ()
  Xiaoyang Guo, Ruiling Han, Zongzhe Li, Xiang Zhou
  Journal of Service Science and Management Vol.15 No.3,  June 28, 2022
  DOI: 10.4236/jssm.2022.153013  372 Downloads   1,677 Views   Citations
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• Information-Intensive Operations-Based Service Process Classification ()
  Githii Michael Wainaina
  Journal of Service Science and Management Vol.15 No.3,  June 28, 2022
  DOI: 10.4236/jssm.2022.153012  366 Downloads   2,138 Views   Citations
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• Motivation in Sharing Economy-Based Service Triads: Operations of a Ride-Sharing Company ()
  Githii Michael Wainaina, Hellen Mutogoh
  Journal of Service Science and Management Vol.15 No.3,  June 28, 2022
  DOI: 10.4236/jssm.2022.153011  405 Downloads   1,771 Views   Citations
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• Service Plan Brief for Establishment of Wellness Centers for Providing Coaching and Physical and Mental Services ()
  Benjamin Picciano, Andrea Vizcaino
  Journal of Service Science and Management Vol.15 No.3,  June 27, 2022
  DOI: 10.4236/jssm.2022.153010  187 Downloads   1,911 Views   Citations
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• Urban Culture and City Brand: A Study on Food Experience ()
  Mu Zhang, Luyao Wang, Jiayun Zhou, Rob Law
  Journal of Service Science and Management Vol.15 No.2,  April 29, 2022
  DOI: 10.4236/jssm.2022.152008  573 Downloads   2,743 Views   Citations
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• The Relationship between Big Data and Decision Making. A Systematic Literature Review ()
  Carlo Torre, Gianluca Maria Guazzo, Vilma Çekani, Vincenzo Bacco
  Journal of Service Science and Management Vol.15 No.2,  April 29, 2022
  DOI: 10.4236/jssm.2022.152007  1,065 Downloads   5,952 Views   Citations
  This article belongs to the Special Issue on