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Journal of Service Science and Management
Submission
Journal of Service Science and Management
ISSN Print:
1940-9893
ISSN Online:
1940-9907
www.scirp.net/journal/jssm
E-mail:
[email protected]
Google-based Impact Factor:
1.94
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The Mediating Role of Internal Service Quality between Total Quality Management (TQM) Practices and Health Industry Performance in UAE
()
Ayeda Mattar Al Hosani
,
Kesavan A/L Nallaluthan
,
Kamarul Bahari Bin Yaakub
Journal of Service Science and Management
Vol.19 No.3
, June 4, 2026
DOI:
10.4236/jssm.2026.193014
54
Downloads
244
Views
Citations
This article belongs to the Special Issue on
Generative Artificial Intelligence Use and Adoption in African Higher Education among Students and Lecturers: A Systematic Review and Meta-Analysis
()
Andrew Silungwe
,
Webrod Mufwambi
,
Shafiq Mohamed
,
Martha Mwaba
,
Victor Daka
,
Steward Mudenda
Journal of Service Science and Management
Vol.19 No.3
, June 2, 2026
DOI:
10.4236/jssm.2026.193013
50
Downloads
514
Views
Citations
This article belongs to the Special Issue on
Navigating Troubled Waters: A Public Administration Analysis of Governance Challenges in River Transportation Services in the Gambia
()
Sulayman Ceesay
,
Matar Ceesay
,
Sheriff Ceesay
Journal of Service Science and Management
Vol.19 No.3
, May 21, 2026
DOI:
10.4236/jssm.2026.193012
44
Downloads
362
Views
Citations
This article belongs to the Special Issue on
A Study on Consumer Preferences for Electric Vehicle Charging and Battery Swapping Based on User-Generated Content Analysis
()
Yaoxuan Li
,
Ming Lu
,
Juntong Lu
,
Zhuoran Li
,
Ying Li
Journal of Service Science and Management
Vol.19 No.2
, April 30, 2026
DOI:
10.4236/jssm.2026.192011
55
Downloads
523
Views
Citations
This article belongs to the Special Issue on
Spatial Development Intensity Research: Progress in China and Global Perspectives
()
Bohang Zhang
,
Jianguo Wang
Journal of Service Science and Management
Vol.19 No.2
, April 29, 2026
DOI:
10.4236/jssm.2026.192010
32
Downloads
302
Views
Citations
This article belongs to the Special Issue on
Building Resilience in Rural China: Governance and Policy Lessons from Flood-Prone Henan Province
()
Jiali Yang
,
Xiujuan Wang
,
May Chu
,
Shuai Wang
Journal of Service Science and Management
Vol.19 No.2
, April 29, 2026
DOI:
10.4236/jssm.2026.192009
33
Downloads
273
Views
Citations
This article belongs to the Special Issue on
Economic and Organizational Drivers of Physician Burnout: Implications for Healthcare System Efficiency
()
Yash Jani
,
Ameena Ali
,
Connie Koutsos
,
Aileen Poron
,
Victoria Salathe
,
Shing Ou
,
Anuj Shah
,
Kelly Frasier
Journal of Service Science and Management
Vol.19 No.2
, April 28, 2026
DOI:
10.4236/jssm.2026.192008
48
Downloads
335
Views
Citations
This article belongs to the Special Issue on
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