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  DOI: 10.4236/ib.2010.22019  4,340 Downloads   8,120 Views   Citations
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• Customer Care Management Model for Service Industry ()
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  DOI: 10.4236/ib.2010.22018  10,965 Downloads   20,914 Views   Citations
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• Using Analytical Hierarchy Process in Decision Analysis - The Case of Vietnam State Securities Commission ()
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  iBusiness Vol.2 No.2,  June 12, 2010
  DOI: 10.4236/ib.2010.22017  6,269 Downloads   11,330 Views   Citations
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• Public Accountability: Implications of the Conspiratorial Relationship between Political Appointees and Civil Servants in Nigeria ()
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  DOI: 10.4236/ib.2010.22015  6,162 Downloads   11,964 Views   Citations
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• Inventories and Mixed Duopoly with State-Owned and Labor-Managed Firms ()
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  DOI: 10.4236/ib.2010.22014  4,952 Downloads   8,353 Views   Citations
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• Theory and Practice of the Design of Monthly Reports ()
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  DOI: 10.4236/ib.2010.22013  5,829 Downloads   9,948 Views   Citations
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• Research on Enhancing the Effectiveness of Staff-Training in Private Enterprise ()
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  DOI: 10.4236/ib.2010.21011  11,279 Downloads   17,615 Views   Citations
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