Prof. Bintong Chen

Department of Business Administration

University of Delaware, USA

Qualifications

1990 Ph.D., Decision Sciences Department, The Wharton School, University of Pennsylvania, USA

1987 M.S., Department of Systems Engineering, School of Engineering and Applied Science, University of Pennsylvania, USA

1985 B.S., Department of Naval Architecture and Ocean Engineering, Shanghai Jiao Tong University, China

1985 B.S., Electrical Engineering Department, Shanghai Jiao Tong University, China

Publications(Selected)

1. Hongzhe Zhang, Xiaohang Zhao, Xiao Fang, Bintong Chen (2023) Proactive Resource Request for Disaster Response: A Deep Learning-Based Optimization Model. Information Systems Research 35(2):528-550.
2. Yang, H., Huang, Y., Chen, J., Chen, B. and Shen, Y. (2024), Subsidy strategy for reserving flexible capacity of emergency supply production. Intl. Trans. in Op. Res., 31: 316-345.
3. Kexin Yin, Xiao Fang, Bintong Chen, and Olivia R. Liu Sheng (2023) Diversity Preference-Aware Link Recommendation for Online Social Networks. Information Systems Research, 34:4, 1398-1414 
4. Wan, X., Chen, J., & Chen, B. (2022). The manufacturer's encroachment strategy in the presence of the retailer's in-store service. International Journal of Production Research, 61(21), 7263–7280. 
5. Fei Sun, Jing Chen, Hui Yang, Bintong Chen, Zeying Wan (2023), Production outsourcing decision in the presence of consumer’s preference uncertainty, Transportation Research Part E: Logistics and Transportation Review, Volume 175, 2023, 103180, ISSN 1366-5545.
6. Jing Chen, Bo Yu, Bintong Chen, Zhuojun Liu (2023), Lenient vs. stringent returns policies in the presence of fraudulent returns: The role of customers’ fairness perceptions, Omega, Volume 117, 2023, 102843, ISSN 0305-0483.
7. Sun, L., Chen, B., Chen, J., & Yang, H. (2022). When should a retailer with competing manufacturers reveal product fit information? International Journal of Production Research, 61(5), 1664–1682.
8. Dan Li, Jing Chen, Bintong Chen, Yi Liao (2022), Manufacturer’s contract choice and retailer’s returns management strategy, Transportation Research Part E: Logistics and Transportation Review, Volume 165, 2022, 102862, ISSN 1366-5545.
9. Qiao Zhang, Jing Chen, Bintong Chen (2021), Information strategy in a supply chain under asymmetric customer returns information, Transportation Research Part E: Logistics and Transportation Review, Volume 155, 2021, 102511, ISSN 1366-5545.
10. H Zhang, X Zhao, K Yin, Y Yan, W Qian, B Chen, X Fang (2021). Dynamic estimation of epidemiological parameters of COVID-19 outbreak and effects of interventions on its spread. Journal of Public Health Research 10 (1), jphr. 2021.1906.
11. Zhang, J., Chen, B., & Xie, J. (2020). Benefits of bilateral participation in cooperative advertising. Journal of the Operational Research Society, 72(2), 281–291.
12. Li, W., Chen, J. and Chen, B. (2020), Sourcing Strategy of Original Equipment Manufacturer with Quality Competition. Decision Sciences, 51: 1110-1130.
13. X Wan, J Chen, B Chen (2020). Exploring service positioning in platform-based markets. International Journal of Production Economics 220, 107455.
14. H Yang, F Sun, J Chen, B Chen (2019). Financing decisions in a supply chain with a capital-constrained manufacturer as new entrant. International Journal of Production Economics 216, 321-332.
15. D Wang, B Chen, J Chen (2019). Credit card fraud detection strategies with consumer incentives. Omega 88, 179-195.
16. J Chen, B Chen (2019). When should the offline retailer implement price matching? European Journal of Operational Research 277 (3), 996-1009.
17. W Li, J Chen, B Chen (2018). Supply chain coordination with customer returns and retailer's store brand product. International Journal of Production Economics 203, 69-82.
18. W Li, J Chen, G Liang, B Chen (2018). Money-back guarantee and personalized pricing in a Stackelberg manufacturer's dual-channel supply chain. International Journal of Production Economics 197, 84-98.
19. J Chen, B Chen, W Li (2018). Who should be pricing leader in the presence of customer returns? European Journal of Operational Research 265 (2), 735-747.
20. B Chen, J Chen (2017). Compete in price or service?—A study of personalized pricing and money back guarantees. Journal of Retailing 93 (2), 154-171.